Terms of Service
Last updated: March 2026
By using Global Chat ("the bot", "the service"), you agree to these terms. Please read them carefully.
1. Service Description
Global Chat is a Discord bot that provides:
- Real-time message translation
- Multilingual support ticket system
- Flag reaction translations
2. Acceptable Use
You agree NOT to use Global Chat to:
- Violate Discord's Terms of Service
- Translate illegal, harmful, or abusive content
- Spam or abuse the translation service
- Attempt to bypass usage limits
- Resell or redistribute the service
- Reverse engineer or copy the bot
We reserve the right to suspend or terminate access to any server that violates these terms, without refund.
3. Subscription & Payments
- Subscriptions are billed monthly via PayPal
- Prices are in GBP (British Pounds)
- You can cancel anytime via the dashboard or /subscribe manage
- Cancellation takes effect at the end of your billing period
- No refunds for partial months
- Add-on character packs are one-time purchases and non-refundable
4. Usage Limits
Each subscription tier includes a monthly character limit:
- Starter: 50,000 characters/month
- Pro: 250,000 characters/month
- Business: 1,000,000 characters/month
Usage resets at the start of each billing period. Bonus characters from add-on packs never expire.
5. Service Availability
We aim for 99.9% uptime but do not guarantee uninterrupted service. We are not liable for:
- Discord outages
- Google Translate API issues
- Scheduled maintenance
- Force majeure events
6. Translation Accuracy
Translations are provided by Google Translate. We do not guarantee accuracy. For critical communications, please verify translations independently.
7. Limitation of Liability
Global Chat is provided "as is" without warranties. We are not liable for:
- Inaccurate translations
- Lost data or messages
- Service interruptions
- Any indirect or consequential damages
Our maximum liability is limited to the amount you paid in the last 3 months.
8. Changes to Terms
We may update these terms at any time. Continued use of the service after changes constitutes acceptance. Major changes will be announced via Discord.
9. Termination
You may stop using the service at any time by removing the bot from your server. We may terminate your access for violations of these terms.
10. Governing Law
These terms are governed by the laws of England and Wales.
11. Contact
Questions about these terms? Contact us through our support channels.